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Effective Date: August 26, 2026
Version: 1.0
These Terms of Service ("Terms", "Agreement", or "Terms of Service") govern all purchases, transactions, digital products, services, packages, partnerships, advertisements, promotional placements, custom arrangements, and other paid services provided by The Lounge Network ("TLN", "The Lounge", "we", "us", or "our").
By purchasing, attempting to purchase, requesting, accepting, redeeming, or otherwise receiving any product or service from The Lounge Network, you ("Customer", "Buyer", "Partner", or "you") acknowledge that you have read, understood, and agreed to these Terms.
These Terms apply to purchases made through:
These Terms apply regardless of whether the transaction was completed automatically through the storefront or manually through an authorized member of TLN's staff.
By completing a transaction, you confirm that:
If you do not agree to these Terms, you must not complete a purchase.
All purchases are considered final once payment has been successfully processed, subject to any refund rights required by applicable law or the payment platform governing the transaction.
Unless otherwise specifically stated in writing by an authorized TLN representative, purchases are not eligible for:
TLN reserves the right to make exceptions at its sole discretion where appropriate.
An exception granted in one situation does not establish a precedent or create an entitlement for another customer.
A $0.01 transaction charge may be applied to applicable purchases in addition to any applicable sales tax, processing fees, or other legally required charges.
The amount displayed at checkout may vary depending on the payment provider, customer's location, applicable taxation, and payment method.
Unless otherwise authorized by TLN, purchases are accepted in United States Dollars (USD).
Any currency conversion performed by a payment processor, bank, card issuer, or other financial institution is outside TLN's control.
Payment must be completed in full before a product, package, role, service, promotional placement, voucher, or other purchased benefit is provided.
TLN is not required to begin fulfillment where:
Purchases made through the TLN Tebex storefront are subject to:
Where Tebex's policies or applicable law require a different treatment, those requirements will control to the extent required.
Customers should retain their purchase confirmation and transaction information.
TLN may accept payments through PayPal for transactions specifically authorized by TLN.
A customer must not send money to a personal PayPal account, staff member, representative, or other individual unless that payment destination has been explicitly authorized by TLN.
Payments made to unauthorized individuals may not constitute a valid TLN purchase.
When paying through PayPal:
TLN does not prohibit customers from exercising legitimate rights provided by PayPal or applicable law. However, fraudulent or abusive payment disputes may result in account restrictions and review.
Customers must follow the payment instructions provided by an authorized TLN representative.
TLN will not instruct customers to misrepresent the nature of a transaction, evade payment-provider requirements, or otherwise circumvent PayPal, Tebex, or another payment provider's policies.
TLN reserves the right to investigate transactions that appear fraudulent, unauthorized, duplicated, manipulated, or otherwise suspicious.
Examples include:
Where a transaction is reversed, disputed, charged back, or otherwise withdrawn after fulfillment, TLN may suspend the associated product or service while the matter is reviewed.
Where appropriate and permitted, TLN may provide transaction records, fulfillment records, correspondence, and other relevant evidence to the applicable payment processor.
Customers are responsible for reviewing their purchase before completing payment.
TLN is not responsible for:
Such purchases remain subject to the applicable refund policy.
TLN aims to fulfill purchases within 1–2 business days unless otherwise stated on the product page or agreed upon in writing.
Some products may be fulfilled automatically.
Other products may require manual fulfillment.
Fulfillment may include:
Fulfillment times are estimates unless a specific guaranteed delivery period is expressly stated.
Where a purchase includes a voucher or manually redeemable benefit, the customer must contact an authorized TLN sales representative.
Customers may be required to open a support ticket.
Where a customer cannot access the relevant ticket system, they should contact TLN through an authorized support channel.
Customers are responsible for providing sufficient information to verify the purchase.
TLN may require:
TLN may refuse to issue, maintain, or redeem certain products where the recipient:
TLN may review the circumstances surrounding the purchase before fulfillment.
A purchase does not override a ban, restriction, suspension, blacklist, or other administrative action.
Unless specifically authorized in writing, customers may not:
TLN may revoke a transferred product where the transfer was unauthorized.
Custom packages may be offered only by specifically authorized TLN staff.
A custom package is valid only where:
Informal statements from unauthorized staff, community members, or third parties do not modify these Terms.
A custom agreement should not be considered valid solely because it was discussed in a Discord message.
All digital products and services are provided according to their individual descriptions.
Unless specifically stated otherwise:
TLN may discontinue a product where continued operation becomes impractical, prohibited, technically impossible, or inconsistent with applicable policies.
Some products may rely upon:
TLN does not control third-party outages, policy changes, account restrictions, API changes, service interruptions, or other third-party events.
Where a purchased service depends upon a third-party platform, TLN will make reasonable efforts to provide the purchased service within the limitations of that platform.
Customers may not use TLN-provided products or services to:
All TLN branding, logos, graphics, written materials, systems, advertisements, and other intellectual property remain the property of their respective owners.
Purchasing a product does not grant ownership of TLN intellectual property unless explicitly stated.
Customers may not:
TLN does not guarantee that every service will remain available indefinitely.
Services may be modified, suspended, discontinued, or replaced due to:
Where appropriate, TLN may provide notice before material changes.
A partnership is a paid promotional arrangement between TLN and an external server, company, community, organization, creator, or other entity.
Partnership packages may include:
The exact deliverables are determined by the package purchased.
Partnership packages are based on the duration and deliverables advertised at the time of purchase.
For example:
Platinum+ Partnership
Duration: 10 days
Deliverables: 10 @EVERYONE promotional placements spaced approximately 24 hours apart.
The partnership does not continue indefinitely until a desired number of members, joins, views, clicks, or other performance metric is reached.
Once the listed duration and deliverables have been fulfilled, the package is considered completed.
All reach figures advertised by TLN are estimates unless expressly stated otherwise in writing.
Estimated reach may be based on:
Estimated reach is not a guaranteed minimum.
A campaign reaching below an estimated figure does not automatically:
TLN may independently review significant underperformance at its discretion.
Partnership mentions may be spaced apart to maintain network engagement and prevent excessive advertising.
Unless otherwise agreed:
TLN reserves the right to reasonably adjust scheduling while attempting to fulfill the purchased promotional deliverables.
Partner channel slots may be limited.
Unless otherwise stated:
A slot is not guaranteed solely because a partner has purchased another package.
TLN does not guarantee:
A partner is responsible for ensuring that their advertisement, server, community, offer, and onboarding process are capable of converting interested users.
Factors outside TLN's control may significantly affect campaign performance.
Partners must provide accurate promotional material.
TLN may reject, modify, delay, or request replacement content that:
The partner is responsible for ensuring that submitted promotional content is lawful and accurate.
TLN may refuse, suspend, or terminate partnerships involving entities that participate in or promote:
This list is not exhaustive.
TLN may determine that an activity is incompatible with the Partnership Program even if that activity is not specifically listed above.
TLN partnerships may not promote cryptocurrency, Bitcoin, token sales, investment opportunities, financial schemes, or similar services without prior written authorization from TLN administration.
This includes:
TLN may refuse such partnerships regardless of whether the service is otherwise lawful.
TLN does not permit partnerships that promote or directly facilitate pornographic, sexually explicit, or otherwise prohibited NSFW services.
This includes, but is not limited to:
A partner attempting to conceal prohibited content during the application process may be subject to immediate administrative action.
TLN may maintain a network blacklist.
Entities may be blacklisted for reasons including:
A partnership does not override a blacklist.
If a partner, owner, representative, executive, or other materially involved individual becomes associated with a blacklisted organization, TLN may place the partnership on hold pending review.
Partnership eligibility may consider an individual's or organization's material association with other communities.
This may include:
TLN may distinguish between ordinary membership and meaningful administrative involvement.
Not every association automatically results in termination; circumstances may be reviewed individually.
Partners must provide accurate information during partnership discussions.
A partner must not falsely claim:
Material misrepresentation may result in immediate suspension or termination.
Partners must notify TLN where a material change affects partnership eligibility.
Examples include:
Failure to disclose a material change may be considered a policy violation.
TLN may place a partnership on hold where:
During a hold, TLN may temporarily suspend:
A hold does not automatically constitute termination.
TLN may terminate a partnership where:
Termination may occur immediately where circumstances warrant immediate action.
Partnership purchases are subject to the general sales refund policy.
The purchase of a partnership does not constitute a guarantee of:
Where a partnership is suspended or terminated due to the partner's violation of these Terms or applicable TLN policies, TLN is not required to provide additional promotional services.
Any refund consideration will be determined according to applicable law, payment-platform requirements, the purchase terms, and the circumstances of the case.
A partner may not represent themselves as:
A partnership does not create an employment relationship, agency relationship, joint venture, or ownership relationship between TLN and the partner unless expressly agreed in writing.
TLN staff may enforce these Terms according to their assigned authority.
Individual staff members cannot permanently modify these Terms unless authorized to do so.
Verbal promises, informal messages, jokes, assumptions, or statements from unauthorized staff do not supersede written policy.
Custom arrangements must be approved by authorized personnel.
TLN may conduct an internal review when a transaction, partnership, customer, partner, server, or organization raises a policy concern.
Reviews may consider information available to TLN from:
TLN is not required to disclose confidential internal records, staff communications, internal investigative methods, private reports, security information, or internal tracking data.
Customers and partners are not automatically entitled to internal:
TLN may provide a conclusion or relevant determination without releasing the underlying confidential information.
Depending on severity, violations may result in:
TLN may consider the severity, intent, history, and circumstances of the violation.
Past purchases, partnerships, approvals, or successful transactions do not guarantee future eligibility.
TLN may change its requirements over time.
A customer who previously qualified for a product or partnership may not necessarily qualify in the future.
TLN may modify product descriptions, pricing, availability, features, or eligibility requirements.
Changes generally apply to future purchases unless otherwise required by law or expressly stated.
A completed purchase remains subject to the terms applicable to that purchase, together with any applicable fulfillment limitations.
TLN reserves the right to update these Terms.
Changes may be made due to:
The version applicable to a transaction will generally be the version in effect when the purchase is made, subject to applicable law and any required notice regarding material changes.
Customers and partners remain responsible for complying with applicable third-party rules.
This may include:
TLN cannot authorize a customer or partner to violate a third-party platform's rules.
Certain services may have age requirements imposed by TLN, the applicable platform, payment provider, or applicable law.
Customers are responsible for ensuring they meet the applicable requirements before purchasing.
TLN may refuse a transaction where age eligibility cannot reasonably be established where verification is required.
Customers should not provide unnecessary sensitive personal information to TLN staff.
TLN may collect information reasonably necessary to:
Information will be handled according to applicable privacy requirements and TLN's applicable privacy policy.
TLN will not be responsible for delays or failures caused by circumstances outside its reasonable control.
Examples include:
Where reasonably possible, TLN will attempt to restore affected services.
To the maximum extent permitted by applicable law, TLN will not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from the use of a purchased product or service.
This may include:
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
Purchasing advertising, promotional services, partnerships, or other exposure from TLN does not guarantee:
Advertising performance varies based on numerous factors outside TLN's control.
These Terms, together with the applicable product description and any authorized written custom agreement, constitute the agreement governing the applicable purchase.
Where a valid written custom agreement conflicts with these Terms, the specifically agreed custom provision will control only to the extent expressly stated.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.
The invalid provision will be interpreted or modified only to the minimum extent necessary to make it enforceable where permitted.
Failure by TLN to enforce a provision of these Terms does not constitute a permanent waiver of that provision.
TLN may enforce the provision in the future.
An exception, accommodation, or discretionary decision in one case does not create a right or precedent for another customer.
These Terms shall be interpreted and applied in accordance with applicable law.
Nothing within these Terms is intended to remove rights or protections that cannot legally be waived.
Where a dispute cannot be resolved through normal support channels, the parties may pursue any remedies available under applicable law.
For questions regarding purchases, customers should use the designated TLN support or sales channels.
Customers should provide:
Providing accurate information helps TLN resolve issues efficiently.
For products requiring manual redemption:
Customers should not repeatedly open tickets for the same transaction unless instructed to do so.
The following original TLN sales principles remain incorporated into these Terms:
By completing a purchase, requesting a partnership, accepting a promotional service, or otherwise receiving a paid service from The Lounge Network, you acknowledge that:
You have read, understood, and agreed to these Terms of Service and the applicable product or partnership description.
You further acknowledge that:
The Lounge Network reserves the right to enforce these Terms in a manner reasonably necessary to protect its customers, partners, staff, community, financial systems, reputation, and network.
Head to our Economy Discord Server (which will be found in our external server and should have an invite) or contact us HERE if you're not a full member of TLN.
